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CLIENT TESTIMONIALS

SelectRemedy is committed to going the extra mile to help clients achieve their business goals and objectives. It gives us great satisfaction to see companies grow and prosper, and we are proud to contribute to their success.

See what some of our clients have to say about various aspects of our service.  From safety and risk management to quality on-site programs, SelectRemedy is not just a staffing provider… we are a business partner.video

Safety and Risk Management
On-Site Program
Order Fulfillment
Flexibility
Quality Service

Safety and Risk Management:

I recently met with our new insurance rep, who noticed that our total injuries were significantly reduced compared to this time last year. He asked me what I thought contributed to this rapid decline in injuries, and I explained it was ACI’s and Select's partnership and focus on developing a successful safety program. He was extremely impressed to see such a quick response to the programs and to hear about the interview measures that Select takes, including Insight integrity interviews and the warehouse and forklift safety programs. We couldn’t have selected a better company to work with.  We finally have the staff, the procedures, and the resources in place for the Safety Program to maintain itself. Thank you, as always, for your continued support in our effort to have the safest warehouse in Southern California!
Sarah McAdams
ACI International

Our operation recently moved to a new facility and we were visited by one of The Select Family's Regional Safety Managers. I was very impressed by the information that was provided to ensure that my facility is OSHA compliant. We will never use another agency because of the great services we receive from Select; mainly their safety program. Select's knowledge and safety expertise has had proven results.  In fact, we haven’t had an injury in over 2 years!
Vital Records

Recognition and safety are very important to Select.  The On-Site Manager dedicated to our account, maintains a safety board and an Employee of the Month board with pictures and comments from our management team.  If she sees a potential safety hazard, she immediately informs the maintenance technician and me.  Select does a great job at our facility!
Rosa Lemus, Human Resource Manager
Charlotte Russe

Before Select, we had a few safety issues and now we have had none. Likewise, we previously had employees each week with check issues and now we do not have any. Our fill rate is great and our reports are correct. We have ordered people with 3-hours notice and all positions have been filled. Select is a real asset.
Bryan Collinsworth, Operations Manager
Performance Team

I have a variety of experiences with the staffing business, (in fact I worked in staffing many moons ago), so I know what to expect from them.  Select out does the rest of the services by far.  They offer a wide range of services to their clients and their commitment is second to none.  I enjoy the partnership that they offer and by all means exceed their motto of “GOING THE EXTRA MILE”  I’ve forged many friendships with the Select team and feel that our companies are stronger because of these relationships.  Their safety programs themselves are beyond any other service I have dealt with in the past and the knowledge and experience I have at my hands whenever there is a safety issue is unbelievable.
Maria Vasquez , HR Manager
Snak King Corporation

Select has helped us streamline our safety program, be supplied with qualified, pre-screened associates, and receive detailed attendance and cost management information on a daily basis.
Sarah McAdams, Office Manager
ACI International

Our experience is a definite positive. Select's safety analysis was an excellent service and beneficial to our business. Your screening process is exceptional. We expect our business to grow and look forward to maintaining a mutually profitable relationship with Select.
Greg Stafford
Blachford RP

I will stay with Select from now on, because Select does what they say they're going to do. They provide just a lot of services, and the safety program is second-to-none.
Bill Johnson
MacDonalds

As a small business owner, we are constantly struggling with the day-to-day activities of running a business. While larger companies may have the resources (specialists, time, etc.) to implement programs such as safety, we did not have that kind of luxury. Through the relationship we established with Select, we were able to coordinate our efforts to make Safety our number one concern for the past two years. Our employees are now committed to making our workplace a healthy and safe place to work. This is one of the reasons why we will remain loyal to Select.
Risa Fernando  
Packaging Solutions, Inc.

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On-Site Program:

I get about 5-10 phone calls a week from other agencies trying to outbid Select and to become our primary provider.  I always tell them no!  They also try and get Select's pricing and I won't budge.  With the outstanding service and people we work with, I won’t sway! Select's On-Site Manager has been our best to date.  Select really connects with the staff and all the members of Super D. Anything we need, they will do their best to get it done. It’s a great partnership! The team that manages our account is top notch!!! We do appreciate the service we receive! Thanks!
Deborah Taylor Vali, Vice President, Human Resources
Super D

I have used many temporary agencies in California and New Jersey but I’ve never met an On-Site Manager who devotes himself so hard to help our business. Thank you, Select!
Kent Yura, Branch Manager
Nissin International Transport U.S.A., Inc.

Select's On-Site Manager dedicated to our account, has been a model for on-site management of a temporary labor force. She has been extremely responsive to all of our requests. She is always professional and is a real pleasure to work with. In my nearly 30 years experience, I have never worked with someone, especially someone in the temp labor field, who so consistently performs at a high level. What sets Select's On-Site apart from others, is not only her diligence in satisfying her client, but also, the fact that she really cares for the people she places with us. It is important to her that they are treated with respect and afforded the same courtesies that the regular employees are given. At The Pampered Chef, we share her attitude that temporary employees need to be treated the same as regular employees. They are helping us to succeed, as a company.
Dan Semyck, Director of Distribution Operations                                                             
The Pampered Chef

Select's On-Site Representative has done an excellent job providing great customer service to everyone she is in contact with at Moulton Logistics! She is very dedicated to both Select and Moulton, always balancing her commitment to Moulton Logistics Management and also Select!  She is always willing to do what it takes to get the job done, no matter if it is 6:00 a.m. or 8:00 p.m.  Her knowledge and expertise in recruitment, employee relations and safety have proven to be an asset.  She is always quick to respond to our ever changing staffing needs.
Tina Travelletti, Director, Human Resources
Moulton Logistics Management

Select has helped to dramatically reduce the number of temporary associate injuries.  They have developed strong relationships with the Supervisors and Management Team and are always available after hours.  Select's On-Site Manager has a very positive attitude and is willing to help with anything. Select consistently demonstrates their commitment to “Extra-Mile Service” at MCA Logistics by making our priorities their priorities.
Kathy Monge, Human Resources
MCA Logistics

As the GM of this facility, I am demanding at times and Select is always able to meet those demands. Select's On-Site will implement a new procedure with careful thought put into it, but without hesitation if the need is evident. Select knows what is expected and is proactive, not waiting for our request which is very helpful with the fast paced environment we are in. Fresh Cut produce is a very tough industry as changes are made week to week, day to day, and even hour to hour at times. We are on a just in time system which is very challenging. As a member of management you have to be on your toes at all times. Select fits this role admirably and is always ready and able to answer the bell.
Brad Castongia
General Manager
Del Monte Fresh Produce Inc., N.A.

Select's on-site supervisor at Ty has done a wonderful job for us. She works very well with my team in supporting our numbers. Our volumes change on a daily basis and with little notice but Select always comes through. They not only achieved their daily numbers for us but also assisted my supervisors on the floor throughout day.  Select also assisted in implementing a new time/payroll system for the Select employees that has been more efficient and beneficial for Ty.
Dave Winter, Director of Distribution/Transportation
Ty Inc.

Select's On-Site Manager has gone beyond the required effort of taking care of our company.
He has invested time and energy in building a great working relationship with us, his customer client.  He’s learned our culture and unique opportunities and has used that knowledge to help bring us the best candidates who can fit and adapt to our needs. Select has been very proactive in creating a safe workplace for his workers.  They are always quick to offer suggestions and partner with us in finding solutions. There have been many times when we’ve needed immediate assistance.  No matter what the circumstances, Select has met the challenges presented with professionalism and a smile.  Select's On-Site Program is a big part of why Vans and SelectRemedy’s partnership is strong.
Priscilla Castanon, Risk Manager
Vans

I have worked with many staffing agencies in the past. There are some key points that distinguish Select from the others. The efforts of your team have been the best I have ever seen from any on-site management. Select ensures that the workers we are sent have clean backgrounds, pass a drug screen, have relevant work experience, and are able to do the tasks we require. Select has been exceptionally flexible. Select's dedication to the safety of its employees and of our work environment has greatly assisted us as well. Most importantly, Select has provided to us such good quality candidates that in addition to utilizing their workers as contingent/temporary help, we have also hired a number of them as our own direct employees. I strongly recommend any company looking to make a change in their staffing providers to take a close look at what Select has to offer.
Jason Thomas
Intigral, Inc.

We have a great on-site supervisor through Select. He reinforces the same messages as the supervisors who work for us deliver. He helps people stay on track with their productivity, their quality, their safety goals – and really is just an extensive of our management team.
Jim Chistensen
Partylite

We’ve found SelectRemedy to be responsive, dependable, and an overall good value relative to our needs.  We are particularly pleased with the on-site management arrangement.  Our business needs fluctuate frequently and having an individual on-site to make last-minute adjustments is a significant benefit that affords us necessary flexibility.  Additionally, we appreciate the savings resulting from not having to manage the contract labor staff with our own resources.  SelectRemedy has good understanding of our business needs.  They are responsive, flexible, dependable, and fulfill our requirement for regular on-site management.  
Bradley High
Vanguard Car Rental USA

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Order Fulfillment:

Select has done an excellent job in meeting our employees' orders, following through, and conducting themselves in a professional manner. Select truly understands the nature or our business.
Frances Prado
Costco

Select proactively follows-up to ensure our temporary work orders have been filled and all employees are on-time and accounted for. They regularly inquire about our production schedule to prepare for larger staffing requirements, and they generate timely shift reports to reconcile the temporary work orders. Select staffs this operation with quality personnel, most of whom return on a regular basis, as needed.  It is a pleasure to work woth Select and I look forward to our continued working relationship.
Scott Kibort, Folding / Finishing Manager
Graphic Technologies

Select has consistently met fill rates of 95% or better across all three of our shifts and all of our operating departments…. Our staffing needs generally approach 200 associates on a daily basis.
Andrew Honeybone, Human Resources Manager
General Mills

It takes a unique individual to work in the area that we work in. And in the past, historically, we'd find that people would come in and they wouldn't really make it after 2-3 weeks – of which all we did was train them. We would never get any traction or make any headway. Because Select has focused so much on trying to understand exactly what we're looking for – the type of skills that we're looking for in an individual – we've been very successful at mapping that out and understanding that. The quality has been really good because we're finding people who are a great match for our company.
Brandon Shaw
Union Bank of California

Select is a wonderful partner to assist with any temporary or full-time need.  The associates are quick, responsive, and truly care about finding the best fit for your organization.  Select has been a primary vendor for us over the last few years and we really enjoy working with them!
Amy Khan
NEW Customer Service Companies, Inc.Flexibility:
 

Select reduced temporary overtime from 17% during the month of October 2008 to 5% during the month of March 2009 by aggressively monitoring the hours each employee works.  To appreciate this achievement, you must understand that as a contract manufacturing facility the daily crewing requirements will fluctuate at a moments notice.  The crews may go from working 8 hours per day to 12 hour shifts with little or no advance warning.  Select has developed a crew through training and evaluation and is capable of providing fully qualified replacement personnel for any employee approaching 40 hours. Recently, the President of KIK Corporation was here at Gainesville for a presentation made by the Operations Team.  During this presentation, one of the focal points was SelectRemedy and the contributions they make on a daily basis in helping us run our company.  Our entire leadership team is extremely impressed with Select’s contributions.
Roger Barton, Production Manager
KIK Custom Products

We had a 28% turnover with another service. Now with Select, we're at 2% - if that. We have very little turnover. It makes my job a lot easier. During the last 25 years of my professional background in Human Resources, I have worked with many services – some small, some big – but I have to say that Select is by far the finest.
Christine Gonzales
Pioneer Electronics

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Flexibility:

Select has a unique ability to rise to the challenge when it comes to flexibility, professionalism,
execution, and customer service.  If I had a scorecard, Select would get top-notch.
Nina Schussman, HR Director
Thibiant International

Our business is highly seasonal, so it is a challenging business to staff for. Select does an awesome job at making sure our lines are filled daily, because if they're not, production stops, and that is detrimental to the business. The customer service is excellent. Whatever is needed, they are right there to do it.
Diana Lyons
Houdini / Wine Country Gift Baskets

Recently, both our business segment and the economy have presented some challenging times.  It’s needless to say this has required a nimble response by our management staff and business partners, including Select.  Over the past several months we have implemented many production initiatives to manage workload, maintain effective staffing levels and assure our floor personnel are the best.  During this process Select has been indispensable.  They have been an invaluable resource to me and the rest of the production management staff at Graphic in working to assure we have the right people in the right place at the right time.  They are an integral part of our business and can be relied upon for staffing needs throughout the company.
Robert De Piantem, V.P., Manufacturing
Graphic Converting

Select is a great company to partner with, mainly because of their ability to quickly meet our needs. We are able to collaborate on objectives as far as personnel is concerned. Whenever I need to get in contact, they are right there. I have their cell phone numbers, and we're able to work together because of that closeness.
Curtis Lang, Jr.
Delta Dental

Select identifies past experience that works well within our scope of underwriting. Their dedicated team is organized, detailed, flexible, and demonstrates honesty and integrity with every interaction.
Loan Administration Manager
national banking client

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Quality Service:

There are 3 specific areas that are important to RPM/Liberty:
1. Follow UP – Select's On-Site Manager is diligent about the phone calls and/or e-mails needed to tie up loose ends. His follow up gives insurance that the request was completed in a timely manner.
2. Response – Select's response time is remarkable, no matter the news good or bad. I really appreciate that we are told, like it is.
3.Detail – The attention is great! I am able to give multiple tasks and nothing is missed or forgotten.
Dion Johnson
Operations Manager
Liberty Logistics

On behalf of the owners of LoBue Bros., Inc., I want to thank you for the excellent service you and your associates have been providing to us since our contract initiated.  Our supervisors are very pleased with the temporary staff you have placed at our site, and we are especially impressed that there has been essentially no turnover in that staffing.  The supervisors also appreciate the rapid responses you have provided to their requests and your frequent contacts to ensure our needs are being met. We appreciate your advance preparation to have qualified staffing available for our seasonal peak production, and your flexibility regarding our fluctuating production needs.  We look forward to the continued success of this mutually beneficial association.
Carla Jo Clark, HR Director
LoBue Bros. Inc.

The Select team is very active in our internal staff meetings; they support the department managers in identifying opportunities to reduce labor in support of our goals.
Tim Warrington, General Manager
ModusLink Corporation

Select has demonstrated a high level of commitment and dedication, and their enthusiasm and
eagerness allows us to work in a teamwork environment.
Yohanna Medina, HR Consultant
Cardinal Health

The system Select brought to us was more automated; we did less, and got more.
Diana Xavier, Controller
Valley Meat Company

The best employees are those who can be trusted to execute their duties and keep an eye open for opportunities to make improvements. I never worry that Select is doing their job. When we need new people, they handle it immediately. When I need reports on employee hours, Select hears it once and can be counted on to get it done daily. When I worry that we are not doing enough to improve safety for our employees, I know that a Select representative will be visiting the plant floor and identifying issues and reminding employees of key safety policies. Put bluntly, I have complete trust in Select and the manner in which they execute their duties.
Rick Lunsford
Chief Financial Officer
Camino Real Foods

Sometimes it’s hard to see the benefit and success of SelectRemedy’s hard work because of the new tasks and challenges that we face on a daily basis.  It is only when someone else comes through our facility (who hasn’t been here for a little while) who can remind us of where we were and how far we have come.  Great job Select! Let’s keep moving forward! The factory looks great, the culture is changing, our processes are becoming more and more connected, our employees are safer, and our cost is coming down…. I am extremely pleased!
Brad Laporte
Okabashi

I have been working with SelectRemedy since April 2009. They have been great with their communication and follow-ups and have provided great service in whatever I have needed. I would work with Select in any future Wal-Mart projects.
John Barnes
Wal-Mart

Aspen Air Conditioning has been doing business with SelectRemedy for some time now, and we are very pleased with the service we receive from them and the level of professionalism they continuously strive for. I have worked with many labor companies over the years and have had various issues – from people not showing up on time or at all. SelectRemedy always seems to be on top of everything – therefore making my job easier!
Susan Rubolino
Aspen Air Conditioning

We have had a business relationship with Select for the past 8 years, and we're still going. Select's commitment to our needs have been a grade above any other agency we have used in the past. I strongly recommend Selecct to anyone who want a world-class agency providing for them.
Richard McFarland
Pro Source

Select's staff and associates are in a class of their own. I would recommend Select's services to anyone. I have nothing but respect for the Select organization.
Jessica Proctor
Balfour Beatty

video I've worked with Select for over 8 years now. I've worked with them on a local level and a national level, and in both categories, they are extremely strong. They're good on their word. They deliver what they say they're going to deliver. I have a high degree of trust in Select.
Kent Wrenn
Burgess-Norton

I feel like we we're working together for the benefit of the company. And in the competitive marketplace that we have today, that's absolutely essential.
Bill Kapraun
Fellowes

It is very unusual for a staffing agency to be as in-depth with our processes as Select was. Select spent actual time out on our floor. They understood our requirements for a background check and right to work for the company. They really filled a lot of gaps for us. Our partnership has allowed us to execute more consistently, and Select has reduced our operating costs because now we have a dependable agency that has fill rate and meets our company requirements from the standpoint of what the job requires.
Brett Clarke
NYK Logistics

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